The UK government required that all public sector organisations make their websites accessible by September 2020. Now that public sector websites must be accessible, what does this mean for the private sector?
Engaging with your target audience is a priority goal for most organisations. Therefore it is essential to understand the key concepts which underpin this mission, such as User Experience (UX) and Customer Experience (CX).
Website design and development is a constantly evolving and innovating field both in terms of the practice and the solution it produces. Therefore, we've made a 2021 look back on the top trends we've seen and expect to see in the web world!
SharePoint provides a digital workplace that allows businesses to communicate and collaborate effectively. SharePoint lets you control access to information and automate workflow processes across the business in addition to powerful document management.
A DXP is an integrated set of technologies that could be the future of content creation, management, delivery, and optimisation. Check out this blog to get started in future-proofing your digital content and creating a holistic digital experience for your users.
In our last blog, we kicked off the X Factor Digital Transformation series in which we gave a broad overview of User, Employee and Customer Experience. In this blog, we’ll be delving deeper into User Experience and the trends we can expect to emerge and develop in 2022.
Personalisation in the Healthcare field is transforming the digital experience of patients, in a sector which has often lagged behind other consumer facing fields. Whilst private health has had the resources to optimise its digital offering for many years, it has been slow, potentially because it has matched the service offered by public health.
The increased need for an effective digital offering in the past two years has compelled companies to consider how to better serve their customers online. Consumers demand tailored offerings that deliver personalised services, products and pricing to their individual needs.