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Pharmaceutical | Upgrading Sitecore CMS
The Royal College of Surgeons (RCS) is an independent professional body and registered charity that promotes and advances standards of surgical care for patients and regulates surgery and dentistry in England and Wales. They provide education and assessment to nearly 30,000 surgeons and dental surgeons at all stages of their careers.
RCS faced a significant challenge with their existing technology stack; Sitecore XP version 8.1 and Ucommerce version 4. Sitecore version 8 was reaching end of support, which would open RCS up to security and compliance risks. Furthermore, Sitecore 8.1 was becoming slow and had numerous bugs for which only major rework could ameliorate the problem.
RCS sought our expertise to upgrade their site to a more supported version, and ensure security and safety.
ClerksWell's recommendation was to upgrade to Sitecore 10.2, downscaling to an XM topology and to the latest version of Ucommerce. The aim was to maintain functionality and refactor any code which was not compatible with version 10, as well as transition from Lucene to Solr for search indexing.
The Ucommerce component also saw a major update, moving from version 4 to the newly released version 9.7. ClerksWell and Ucommerce worked collaboratively to troubleshoot teething problems and ensure the new version worked harmoniously with Sitecore version 10. We implemented Elastic search with Redis caching to provide an updated search experience.
Compliant and effective site on Sitecore v.10
Smooth go-live, working with Ucommerce
The RCS website is now more robust and better equipped to meet all user needs, after a smooth go-live process working with Ucommerce.
Future surgeons who rely on the platform for educational resources can still access exams and other essential content effectively. This ensures that the RCS continues to meet its mission of supporting the surgical community now and into the future.
Replaced legacy in‑house systems with Microsoft Dynamics 365, establishing a modern, secure, and scalable enterprise platform designed to support future growth and evolving business needs.
Redesigned how course and exam data is delivered by introducing indexed search, enabling faster results, improved relevance, and a more dependable experience for users.
Upgraded from legacy Barclays ePDQ to Barclays Smartpay, enabling a smoother checkout journey and expanding payment options to include Apple Pay and Google Pay.
Implemented Azure AD B2C to provide secure, scalable login and registration, improving user access while meeting modern security and compliance expectations.
Industry Perspective
“I've seen some absolutely fantastic work by your QA guys on this. I'm personally disappointed by how few bugs I've been able to raise ”
