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PMCPA Umbraco 13 to 17 Upgrade

A strategic platform modernisation programme that restored long-term support, reduced technical debt and unlocked the foundations for future AI innovation.

PMCPA needed to modernise its website without the cost, risk and disruption of a full rebuild. ClerksWell delivered a phased upgrade to Umbraco 17, extending the lifespan of the platform, protecting previous investment and creating a foundation for future digital innovation.

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Challenge

PMCPA's website was approaching the limits of its supported lifecycle. The organisation needed to move to the latest version of Umbraco while maintaining business continuity and avoiding the cost and disruption associated with rebuilding a well-established platform.

In addition to the version upgrade itself, legacy functionality and technical debt needed to be addressed to ensure the website remained maintainable, secure and ready for future enhancement.


Approach

Rather than taking a high-risk "big bang" approach, ClerksWell delivered the programme across two carefully managed releases.

The first release focused on platform stabilisation, removing obsolete functionality, addressing technical debt and preparing the website for the final migration.

The second release completed the transition to Umbraco 17, including code modernisation, API updates, quality assurance, user acceptance testing and deployment.

This phased approach reduced risk, simplified testing and ensured a smoother path to launch.


Impact

The project delivered benefits beyond a version upgrade.

By moving to Umbraco 17, PMCPA regained access to long-term support and a modern technology foundation. The programme reduced technical debt, improved maintainability and protected the organisation's existing digital investment.

Most importantly, the upgraded platform became an enabler for future innovation. With the technical foundations now in place, PMCPA commissioned a follow-on AI initiative designed to enhance content discovery, user experience and operational efficiency.

Extended the lifespan of the existing website
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Restored long-term platform support
Reduced technical debt and maintenance overhead
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Created an AI-ready platform for future innovation