Copyright© 2019 ClerksWell Limited.

 

463 China Works, Black Prince Road, Vauxhall, London, SE1 7SJ

 

Company No: 7905188. VAT No. 127151537

Call us: + 44 (0) 20 7689 8800

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©2019 by www.clerkswell.com. Proudly created with Wix.com

We solve business problems and build for the future with services spanning business advisory, customer experience, technology, and analytics.

Customer experience is now among the top consideration for online competition and our clients count targeting and personalisation among their top digital-related priorities - more than any other area including social media, mobile optimisation and search engine marketing. We can help you to:

Understand your audience

Start by learning as much as you can about your audience in order to create a relevant experience. Undertake a strategic review of the business from all levels to create personas to define, design and develop your digital customer experience in line with what is needed. We can help you plan a web site that’s clean, simple, easy to use, but most of all relevant. Getting it right will deliver an increase in page views, increase in visitor numbers and a fall in bounce rates.

Get started with personalisation

We speak to so many clients who don’t really know where to start with personalisation. Personalisation offers huge potential in terms of developing a better understanding of your customers’ behaviour, but also for generating increased loyalty for your brand. Our team can help you develop a strategy that suits your ambitions, resources and budget.

Optimising your site

If you have a very content heavy website, you might not know what content is and isn’t working. A good way to address this is through insights into visitors’ behaviour.  We use something called engagement value to gather data on the activities of visitors and the value of each individual interaction. This gives our clients a qualitative and quantitative overview of the value of every part of their site.

 

Some of the outcomes include:

  • Increase in time on site

  • Increase in repeat visits

  • Increase in page views

  • Increase in email enquiries

  • Reduced bounce rate

  • Increased sales

  • A greater number of leads

  • Better ROI

Want to talk to a member of the team?