Website design and buildWe are a Sitecore Gold Partner and will work with you to build your business online. Our designers, information architects and technical experts work alongside our marketing and engagement team to get the best out of your digital investments.
We are a Sitecore Gold Partner. Whether you need help to make your existing site run better or you’re looking for developers to implement new features, ClerksWell can provide the technical expertise you need for the Sitecore Experience Platform. We have a full range of technical consultancy and development services, ranging from health checks on your existing sites and infrastructure through to planning and implementing entire new sites.
Designing for the B2B and B2C marketplace, our award winning creative services cover the whole spectrum of digital interface design. Our highly experienced, innovative team brings creativity to both internet and intranet sites. From simple microsites to complex content management systems, we do it all.
We’ll take concepts from inception to completion; creating engaging, measurable websites which reflect your business objectives, user needs and your brand values. Our enthusiastic creative puts the user experience first, our signature approach is to combine high levels of inventiveness, which helps to ignite ideas for your business, with intuitive, clean and visually enticing creative.
Crafting a personalised user experience for your consumers is achievable and will help you to win, retain and engage customers. It could also be critical in gaining a competitive advantage. Personalisation lets you deliver your customer experience and marketing strategy seamlessly to your defined audiences making the experiences relevant, timely and connected. It helps you to convert prospects and build long-term relationships with your customers. Sitecore’s customer experience system allows you to get to know your customer base by providing you with a complete view of your customers’ experiences. You will be able to see every interaction with every content element across channels to build a rich picture of what your visitors want and need. Mapping your customer journeys from start to finish, identifying points of difference to enhance their experience. Customer experience management helps to de-mystify measurement and identifies key metrics allowing you to leverage data insights to enhance your customer experience.
This white paper aims to help organisations develop a clear set of tasks and a road-map for transforming their customer’s digital experiences through personalisation.
We will work in a collaborative manner with clients to establish a strategic direction and key performance indicators (KPIs). Work is typically underpinned by collaborative stakeholder interviews and workshops leading to a strategic plan which is shared with a wider stakeholder group for buy-in or feedback. The objective being to gain insight into how to design the digital customer experiences which in turn leads to competitive advantage. The process engages cross-functional teams who evolve concepts into real opportunities.
Integrating your website with other systems is an important aspect of a modern business. ClerksWell has a wealth of experience providing consultancy, design and development to connect external systems to your website. If you’re looking to bring in third party framework UI for customer contact or mapping, take money via a payment service provider or connect your website to bespoke internal systems, we will be able to help.
Speed your website up, make it device and browser friendly
Optimization refers to managing and developing the ongoing effectiveness of what we have built, and using our experience and insight to develop opportunities for clients to benefit from our skills. Our experience design methodology makes certain that as technology and markets continue to develop we ensure that our clients’ digital businesses are evolving to exploit new opportunities and counter emerging threats. We work with clients to grow, develop and improve their digital offerings by leveraging strategic, creative and technical expertise. We consider and analyse the performance of what we have created to help inform decision-makers and evolve what we have created. We also look at wider market and technology issues in order to provide a context to apply any learning and insight.
Your website available and optimized on every device
Getting your site seen on the myriad of devices used by customers today can be complicated. ClerksWell’s designers and technical staff can work with you to help you determine the best approach to getting your content on all screens, from boardrooms to mobiles. We can help optimise your content and the layout of your site so that no matter what screen they’re using, your customers see the most relevant data for their needs. Find out more about our approach here.
Website health check
Is your website ready for growth? Is something not connecting or working the way you thought it would? We may just be able to help!
Website health check
A number of clients have come to us to us for the following reasons:
- Things keep going wrong without explanationUpgrades are not fixing issues
- Thinking about using more of the Sitecore product eg-the XDB/DMS but not sure where to start
- Making plans to grow or extend to other markets and wanted to make sure they were in the best possible position to do so
- Want to integrate Sitecore into new or old back end systems but need a plan of action
Sound familiar? We have been able to help Great Western Railways, Formica and Christie’s Education to name a few through undertaking heath checks of their Sitecore estate. This is a service provided by many a Sitecore Gold Partner. Unlike others we do not use automated tools we use real people who bring their expertise and experience to a full and thorough review or your website, getting deep under the hood and giving you a full report of:
- The current infrastructure
- Traffic light of issues
- Guidance on what issues to tackle first and how
- Follow on consultation to work with your internal teams or agency to get you on the right track
Combined with our knowledge of the Sitecore product road map we are able to give you guidance on how best to achieve your objectives and better still peace of mind that everything is, or soon will be, working as it should.