Website design and developmentWe are a Sitecore Gold Partner and will work with you to build your business online. Our designers, information architects and technical experts work alongside our marketing and engagement team to get the best out of your digital investments.
We are a Sitecore Gold Partner. Whether you need help to make your existing site run better or you’re looking for developers to implement new features, ClerksWell can provide the technical expertise you need for the Sitecore Experience Platform. We have a full range of technical consultancy and development services, ranging from health checks on your existing sites and infrastructure through to planning and implementing entire new sites.
Designing for the B2B and B2C marketplace, our award winning creative services cover the whole spectrum of digital interface design. Our highly experienced, innovative team brings creativity to both internet and intranet sites. From simple microsites to complex content management systems, we do it all.
We’ll take concepts from inception to completion; creating engaging, measurable websites which reflect your business objectives, user needs and your brand values. Our enthusiastic creative puts the user experience first, our signature approach is to combine high levels of inventiveness, which helps to ignite ideas for your business, with intuitive, clean and visually enticing creative.
Crafting a personalised user experience for your consumers is achievable and will help you to win, retain and engage customers. It could also be critical in gaining a competitive advantage. Personalisation lets you deliver your customer experience and marketing strategy seamlessly to your defined audiences making the experiences relevant, timely and connected. It helps you to convert prospects and build long-term relationships with your customers. Sitecore’s customer experience system allows you to get to know your customer base by providing you with a complete view of your customers’ experiences. You will be able to see every interaction with every content element across channels to build a rich picture of what your visitors want and need. Mapping your customer journeys from start to finish, identifying points of difference to enhance their experience. Customer experience management helps to de-mystify measurement and identifies key metrics allowing you to leverage data insights to enhance your customer experience.
This white paper aims to help organisations develop a clear set of tasks and a road-map for transforming their customer’s digital experiences through personalisation.
We will work in a collaborative manner with clients to establish a strategic direction and key performance indicators (KPIs). Work is typically underpinned by collaborative stakeholder interviews and workshops leading to a strategic plan which is shared with a wider stakeholder group for buy-in or feedback. The objective being to gain insight into how to design the digital customer experiences which in turn leads to competitive advantage. The process engages cross-functional teams who evolve concepts into real opportunities.
Integrating your website with other systems is an important aspect of a modern business. ClerksWell has a wealth of experience providing consultancy, design and development to connect external systems to your website. If you’re looking to bring in third party framework UI for customer contact or mapping, take money via a payment service provider or connect your website to bespoke internal systems, we will be able to help.
Optimization refers to managing and developing the ongoing effectiveness of what we have built, and using our experience and insight to develop opportunities for clients to benefit from our skills. Our experience design methodology makes certain that as technology and markets continue to develop we ensure that our clients’ digital businesses are evolving to exploit new opportunities and counter emerging threats. We work with clients to grow, develop and improve their digital offerings by leveraging strategic, creative and technical expertise. We consider and analyse the performance of what we have created to help inform decision-makers and evolve what we have created. We also look at wider market and technology issues in order to provide a context to apply any learning and insight.
Getting your site seen on the myriad of devices used by customers today can be complicated. ClerksWell’s designers and technical staff can work with you to help you determine the best approach to getting your content on all screens, from boardrooms to mobiles. We can help optimise your content and the layout of your site so that no matter what screen they’re using, your customers see the most relevant data for their needs. Find out more about our approach here.